What to do if you have an accident

Crash involving a moving vehicle

If nobody’s hurt in the crash, filling out a joint accident report is sufficient. There’s no need for police to attend the scene.

The joint report allows you to note down the details of the accident so that your insurer can determine who is responsible. All you need to do is fill out the report and send it to your insurer. It is crucial to write down the contact details of the drivers involved in the accident.

What is a joint report?

A joint report is a document that enables you to describe an accident precisely and objectively and to identify the persons involved. You can also make a note of witnesses’ contact information, which could help give your insurer a clearer picture of what happened.

Don’t have a joint report form in your vehicle?

Be sure to write down the following information about the other driver:

• Name
• Address
• Telephone number
• Driver’s licence number
• Vehicle registration certificate number
• Insurer’s contact details

You should also write down a description of the facts and get all drivers involved to sign. Then send this information to your insurer.

Where to get a joint report form?

You can get a free joint report form from the Groupement des assureurs automobile (GAA):

• By calling 1-877-288-4321
• By ordering one online at infoinsurance.ca

If anyone is injured

If you are involved in an accident and someone is injured, call 9-1-1 immediately and ask for an ambulance and the police.

Crash involving a parked vehicle

If you hit a parked vehicle and are able to identify the driver, fill out a joint report and send it to your insurer.

Crash involving an unoccupied vehicle or object

If you hit an unoccupied vehicle or other object, you must contact the police and give them the information they need to identify you as well as information about the other vehicle, if applicable.